Have you guys heard about the ending to Mass Effect 3? If you have, I’m sure you know that more than a few people have had their jimmies rustled. The founders of Retake Mass Effect knew this when they started a charity drive to raise awareness about the game’s ending. In order to do this, they opened up a donation fund for Child’s Play which, while a noble cause, ended up causing more bad than good.
In a recent post by Jerry Holkins (Tycho) of Penny Arcade, he mentions this charity drive caused confusion among many people. As it turns out, many people who donated thought they were paying for a new ending to Mass Effect 3 and then demanded a refund once they found out that this wasn’t the case. He went on to say that while he understands the sentiment, there could have been more clarity on what was being donated to.
I actually support this cause, but I am a pessimist, and I’m thinking about the next time something like this happens – when someone attaches Child’s Play to something we can’t get behind, or leverages your history of generosity and fellow feeling for their own weird bullshit. So, we need to have something like a policy on this.
Robb, one of the founders of Retake Mass Effect, issued a sincere response to both Child’s Play and Holkins.
This (confusion) has been the source of some difficulty for them, and it has been requested that we wind this effort down. Again, I want to stress that the charity is not unhappy with our work, they are exceptionally pleased with what we have accomplished.
Thank you, Tycho. I apologize for any confusion this caused but I’m damn proud of what everyone here accomplished.
In response to the many people who demanded refunds, I’m confused. While I can certainly understand wanting a refund if you’ve been mislead, I can’t get behind people who are essentially saying “You mean I was donating money to children in need rather than buying a new ending?! I demand a refund!” It just seems very childish to me, but I’m probably just a jaded old fart in this regard.