BioWare is planning on creating content which may provide clarity and closure to those who disliked the ending to the series, according to a letter to fans written by Ray Muzyka, co-founder of BioWare. The content will be in addition to any DLC that was already planned for the series, and should be formally announced with more details in April.
“We’re working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we’ve received,” Muzyka said.
Muzyka also assured fans that BioWare acknowledges the scope of the widespread dissatisfaction with ending of the trilogy fans have waited almost five years to see. He mentioned that rather than relying on the game’s fond reception by critics as a defense, the team needed to accept negative feedback with humility. But, as he pointed out, destructive criticism which attacked developers personally is not acceptable behavior.
The @masseffect Twitter account has been ablaze with both constructive and destructive criticism since the game’s release, with people sometimes successfully baiting whoever is responsible for Mass Effect’s official tweets. Although @masseffect has generally kept things official, it’s clear that the ability of fans to make such public attacks has taken a toll on the anonymous tweeter’s attempts at courtesy. Maybe the Muzyka’s announcement will alleviate the flame war – but probably not.