Steam, the digital distribution service operated by Valve, has suffered a database breach by hackers. In a missive sent out by Gabe Newell (CEO and owner of Valve Corp.) to Steam users, the man himself explained the severity of the attack. Apparently, it was related to the forum vandalization they suffered over the weekend.
You can read Gabe’s detailed message after the break.
Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.
We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords (I’d like to note here that this means that they’re highly encrypted, so you shouldn’t worry), game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.
We don’t have evidence of credit card misuse at this time. Nonetheless, you should watch your credit card activity and statements closely.
While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.
We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.
We will reopen the forums as soon as we can.
I am truly sorry this happened, and I apologize for the inconvenience.
It’s nice to know that they at least encrypted our information (I’m looking at you, Sony). It’s also admirable that they actually told us (again, Sony), even though it took them four days.
As always, we’ll keep you up to date with new developments in the story, though I personally doubt it will develop any further – Valve’s cool, calm, and collected response to this reassures me that I don’t have anything to worry about.
[Editor’s Note: Damon’s lackadaisical reaction to the story should be weighed against the fact that he managed to hospitalize himself three times from the same toaster. Change your passwords.]