Batman: Arkham City DLC Experiencing Corruption Issues
Batman: Arkham City has finally been released across Europe, and now, following yesterday’s reports of faulty DLC codes, there have been several reports from gamers in the UK that the game is unplayable, thanks to an error with the DLC itself.
After downloading the Catwoman DLC included with every new copy of the Arkham City, players are prompted with a “downloadable content is corrupt” message, which prevents the game from being played.
Rocksteady’s European Community Manager, Sarah Wellock, has been addressing the problem via the game’s forums. Though the original thread has been deleted, she originally posted:
We are receiving reports of this happening to a small% of people and are looking into it. I am speaking to our team to see if there is a way to resolve it.
Other threads have been started in response to the removal of the original, as well as the lack of communication about the issue. So far, Rocksteady has advised players to delete the DLC from their hard drives and reinstall it to remedy the problem. Some players have found that the problem resolves itself when their console is unplugged from the internet.
I pre-ordered my version of Arkham City and received it early through the mail. Having played it well into the small hours of the morning, I can say that I haven’t had any problems with the game, or the DLC. Granted, I have yet to play it on the day of the game’s official release.
It is a real shame, obviously. I think this whole handling of the Catwoman DLC hasn’t been the smoothest of moves for Rocksteady and Warner Bros. E3 got people thinking that they would be playing as Catwoman in the full game, only to be told that, in fact, she would be in additional day-one DLC for those who bought the title brand new. It was a bit of a dick move. Add in the plethora of additional content from specific retailers, and the whole launch of Arkham City has been far more convoluted than necessary.
Batman: Arkham City is out now for PS3 and Xbox 360. Next month will see the release of the PC version, on the 15th for North America, and the 18th for Europe.
I managed to get this message last night a few times, which is baffling to me, as I haven’t installed the DLC, as I’ve been playing the game completely offline. After a few times of being booted back to the dashboard, I finally got it to work. Seems like there’s all sorts of things wrong with the game…
The exact same thins happened to me, I didn’t download anything yet I still received this message last night, and it still isn’t working. How did you manage to fix it? Been waiting for this game for ages, huge pain in the arse that it wont even blummin work!
I got the game yesterday pre-ordered from Amazon UK (obviously I’m from UK) and I got the catwoman DLC to work perfectly by the end of the day when Amazon finally sent me the DLC code for the pre-ordered skin (Earth One) I tapped it in loaded up batman and it crashed – then rebooted loaded up but at main menu i got a Xbox message saying the dlc is corrupt. So i deleted the skin DLC and the game still worked. I’m really hoping they will have a patch for all their DLC because I really want to get ALL of it when its released – especially the animated skins are available.
I bought arkham city from tesco, both catwoman & joker codes work fine. Maybe I was just lucky. Superb game.
I bought BAtman Arkham City from Walmart. It came packaged as a bundle with the Catwoman DLC and a free copy of the Batman Arkham Asylum game too. When I put the game in it prompted me to install a couple of updates to my 360 before the DLC so maybe thats the trick. Anyways, all is going ok, no problems so far. I hope all of this DLC will be available at the XBL marketplace for download sometime soon. I want to play as Robin, Nightwing, or Batman Beyond.
I have two accounts on my xbox 360. After playing about 20 hours in, then returning to main menu, then dashboard to play sonic- I turned my console off. I come back and my file is completely.gone. There is no save file whatsoever. The other account on my 360 plays the game fine. I opened my account again tonight after refusing to restart a new file, and it tells me the the DLC is corrupted- I can’t play the game at all. If my DLC is corrupted, why the hell can my other account still play with no problems?
It would be nice to see if rocksteady will actually stand by their product or just end up giving all the upset consumers the big FU. Let’s hope that they give a crap of on their next release, most people are going to remember it and pass on to better developed customer service and care.